Policies
Cancellation/Refund and Dispute Policy
PRSA Tulsa offers a variety of learning and engagement opportunities to PRSA members and guests throughout the year. Events are promoted through various channels which direct interested parties to register through the PRSA Tulsa website.
Registrant fees vary for members vs. nonmembers. Registrants may pay online via credit card or may opt to pay in person at the event.
Registered program* participants who have paid online but request to cancel will have the following options available if the cancellation request is made at least one week in advance of the upcoming scheduled event:
- Raincheck – Offer to credit their registration fee toward a future PRSA Tulsa event
- Send a pdf confirming their registration at the next PRSA Tulsa Chapter event
Registered participants who have paid online but request to cancel less than one week in advance of the upcoming scheduled event will forfeit the registration fee. Food counts for most venues must be finalized one week in advance, this will ensure PRSA Tulsa does not incur any loss for late cancellations.
Registrants who opt to pay at the event and cancel less than one week in advance will still be expected to pay for their registration.
*The PRSA Tulsa Program Cancellation Policy does not apply to Silver Link program registrations and/or sponsorships.
Disputes can be elevated by emailing [email protected].
Transaction Security and Consumer Data Privacy Policies
All credit card payments are processed securely through our chapter management portal, StarChapter. PRSA Tulsa does not store the credit card information of members or guests.
PRSA Tulsa ascribes to PRSA National's Consumer Data Privacy Policy. That policy can be accessed at www.prsa.org/privacy-policy.
PRSA Tulsa Board of Directors Code of Conduct
Members of the PRSA Tulsa Board, including ex officio members and committee chairs, shall at all times abide by and conform to the following code of conduct:
Each member of the Board of Directors will abide in all respects by the PRSA Code of Ethics and all other rules and regulations of PRSA (including but not limited to the association's articles of incorporation and bylaws) and will ensure that their membership in the association remains in good standing at all times. Furthermore, each member of the Board will at all times obey all applicable federal, state and local laws and regulations and will provide or cause to provide the full cooperation of the association when requested to do so by those institutions and their persons set in authority as are required to uphold the law.
Members of the Board of Directors will conduct the business affairs of the association in good faith and with honesty, integrity, due diligence and reasonable competence.
The Board of Directors shall at all times dedicate itself to leading by example in serving the needs of the Chapter and its members and also in representing the interests and ideals of PRSA.
Except as the Board may otherwise require or as otherwise required by law, no Board member or committee chair shall share, copy, reproduce, transmit, divulge or otherwise disclose any confidential information related to the affairs of the Chapter and each member of the Board will uphold the strict confidentiality of all meetings and other deliberations and communications of the Board.
Members of the Board of Directors will exercise proper authority and good judgment in their dealings with members and the general public and will respond to the needs of the Chapter’s members in a responsible, respectful and professional manner.
No member of the Board or committee chair will use any information provided by the Chapter or acquired as a consequence of the Board member's service to the Chapter in any manner other than in furtherance of their board duties. Further, no member of the Board will misuse Chapter property or resources and will at all times keep the Chapter's property secure and not allow any person not authorized by the Board to have or use such property.
Upon termination of service, a retiring Board member or committee chair will promptly return to the Chapter all documents, electronic files, physical files, reference materials and other property entrusted to the Board member for the purpose of fulfilling their job responsibilities. Such return will not abrogate the retiring Board member from their continuing obligations of confidentiality with respect to information acquired as a consequence of their tenure on the Board.
No member of the Board of Directors shall persuade or attempt to persuade any member, exhibitor, advertiser, sponsor, subscriber, supplier, contractor or any other person or entity with an actual or potential
The Board of Directors must act at all times in the best interests of the Chapter and not for personal or third-party gain or financial enrichment. When encountering potential conflicts of interest, Board members will identify the conflict and as required by the Chapter’s Conflict of Interest policy, remove themselves from all discussion and voting on the matter.
No Board member shall abuse Board membership by improperly using Board membership or the Chapter’s services, equipment, resources or property for personal or third-party gain or pleasure. Board members shall not represent to third parties that their authority as a Board member extends any further than that which it actually extends.
No Board member or committee chair shall engage in or facilitate any discriminatory or harassing behavior directed toward members, officers, directors, meeting attendees, exhibitors, advertisers, sponsors, suppliers, contractors or others in the context of activities relating to the association.
No Director shall solicit or accept gifts, gratuities, free trips, honoraria, personal property or any other item of value from any person or entity as a direct or indirect inducement to provide special treatment to such donor with respect to matters pertaining to the association without fully disclosing such items to the Board of Directors. Members and directors should not keep extra supplies or items leftover from Chapter events for their own use, but instead should solicit direction from the Board about the proper use, storage or disposal of said items.
Each Board member shall provide goods or services to the Chapter as a paid vendor to the Chapter only after full disclosure to, and advance approval by, the Board, and pursuant to any related procedures adopted by the Board.
